# Troubleshooting

### Common Issues & Solutions

* **Bot Misunderstands You**: ActionAnon is smart, but if it misunderstands, use the bot menu to provide clear context and try again.
* **Unsupported Asset or Chain**: Ensure the requested asset or chain is supported. Adjust your prompt accordingly.
* **Price or Gas Triggers Not Met**: If a condition-based action doesn’t occur, confirm that the condition was actually reached. You may need to wait longer or adjust the trigger.
* **Stuck Transactions**: If a transaction stalls, try increasing the gas fee or retrying after a few minutes.
* **Bot Stopped Working**: Simply import your private key into a wallet of your choice to regain full control over your funds.
* **Cannot send assets to external wallet address:** This function is currently disabled and will be enabled at later versions.

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* **Data Not Updated**: If results seem outdated, try requesting a refresh: “Update the data and show me again.”
* **Source Unreachable**: If a particular source (e.g., GitHub) is down, InfoAnon will not notify you. Wait a moment and retry, or check another source.
* **Overly Broad Queries**: If your query returns too much information, refine it by specifying a timeframe, platform, or keyword.
* **No Relevant Data**: If InfoAnon can’t find information for a certain period or keyword, try expanding your search timeframe or checking another source.

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### Additional Tips

* **Short Timeframes for Real-Time Insight**: Use queries like “in the last 6 hours” for the most recent updates.
* **Compare Sources**: Combine sources (e.g., “Compare Telegram and Twitter sentiment”) to get a fuller picture of the project’s status.
* **Stay Curious**: InfoAnon works best when you experiment with different query styles and timeframes.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.heyanon.ai/heyanon.ai/hey-anon/troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
