> For the complete documentation index, see [llms.txt](https://docs.heyanon.ai/heyanon.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.heyanon.ai/heyanon.ai/hey-anon/troubleshooting.md).

# Troubleshooting

### Common Issues & Solutions

* **Bot Misunderstands You**: ActionAnon is smart, but if it misunderstands, use the bot menu to provide clear context and try again.
* **Unsupported Asset or Chain**: Ensure the requested asset or chain is supported. Adjust your prompt accordingly.
* **Price or Gas Triggers Not Met**: If a condition-based action doesn’t occur, confirm that the condition was actually reached. You may need to wait longer or adjust the trigger.
* **Stuck Transactions**: If a transaction stalls, try increasing the gas fee or retrying after a few minutes.
* **Bot Stopped Working**: Simply import your private key into a wallet of your choice to regain full control over your funds.
* **Cannot send assets to external wallet address:** This function is currently disabled and will be enabled at later versions.

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* **Data Not Updated**: If results seem outdated, try requesting a refresh: “Update the data and show me again.”
* **Source Unreachable**: If a particular source (e.g., GitHub) is down, InfoAnon will not notify you. Wait a moment and retry, or check another source.
* **Overly Broad Queries**: If your query returns too much information, refine it by specifying a timeframe, platform, or keyword.
* **No Relevant Data**: If InfoAnon can’t find information for a certain period or keyword, try expanding your search timeframe or checking another source.

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### Additional Tips

* **Short Timeframes for Real-Time Insight**: Use queries like “in the last 6 hours” for the most recent updates.
* **Compare Sources**: Combine sources (e.g., “Compare Telegram and Twitter sentiment”) to get a fuller picture of the project’s status.
* **Stay Curious**: InfoAnon works best when you experiment with different query styles and timeframes.